Fulfillment Policy

Order Processing

At The Conservateur, we are committed to providing our customers with the best possible service. Our order processing time is typically 1-2 weeks, starting from the day your order is placed. Some items may take longer, as noted in the product’s description. You will receive a confirmation email with your order details once the order is successfully placed.

Shipping and Delivery

We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the weight of your order and the selected shipping method. During the checkout process, you will be able to choose your preferred shipping option and view the associated costs.

International Shipping

We are pleased to offer international shipping to many countries around the world. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Delivery times for international orders vary based on the destination and customs processing.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our carrier's website.

Changes to Your Order

If you need to make changes to your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed, we may not be able to make changes.

Cancellations

If you need to cancel your order, please contact our customer service team immediately. Orders that have already been processed cannot be canceled, but you may return the items in accordance with our Return Policy.

Returns

All sales are final and we do not offer returns.

Undeliverable Packages

In the event that a package is returned to us as undeliverable, we will contact you to arrange for reshipment. Additional shipping charges may apply.

Lost or Damaged Packages

We take great care in packaging your order to ensure it arrives safely. If your package is lost or damaged in transit, please contact our customer service team as soon as possible. We will work with the carrier to resolve the issue and, if necessary, send a replacement.

Contact Us

If you have any questions about our fulfillment policy, please contact us at:

contact@theconservateur.com

Thank you for shopping with The Conservateur! We appreciate your business and are committed to providing you with the best possible service.